Welcome to Serenium Care, where faith and compassion meet to serve you. We are honored that you have chosen us to assist in your caregiving journey. By using our services, you agree to the following terms and conditions, which help ensure that we can offer the best support to you and your loved ones. We encourage you to read these terms carefully, and if you have any questions, please don’t hesitate to reach out.
At Serenium Care, our mission is to provide loving, non-medical caregiving services that honor the dignity and unique needs of each individual. Our services include companionship care, home organization, appointment scheduling, daily check-ins, and personal assistance, all designed to support daily living. Please note that our services are not a substitute for medical care but aim to provide peace, support, and encouragement in day-to-day tasks.
We welcome individuals of all backgrounds who need non-medical caregiving support. By using our services, you confirm that you are at least 18 years old or are a legal guardian for the individual receiving care. We reserve the right to kindly decline services if these eligibility requirements are not met, as we aim to ensure the safety and well-being of everyone involved.
Scheduling: Appointments can be arranged through our website, by phone, or via email. We’ll work together to find the best times to suit your needs.
Cancellations and Rescheduling: Life is unpredictable, and we understand things come up. We ask that you give us at least [24/48 hours] notice if you need to reschedule or cancel an appointment.
Late Arrivals: If you are delayed or cannot meet at the scheduled time, please let us know as soon as possible. We appreciate your understanding and cooperation.
At Serenium Care, we believe in respecting your privacy as a matter of principle and faith. All personal information is collected and used thoughtfully, with the utmost respect for your confidentiality, in accordance with our Privacy Policy. By using our services, you give consent to the collection and use of information as outlined in this policy, so that we may better serve you.
We aim to provide the best care experience possible. To help us serve you safely and effectively, we kindly ask that you share accurate information about your needs and environment. Any hazards or risks should be communicated to Serenium Care.
Serenium Care strives to provide compassionate, high-quality care. However, we are not liable for:
Serenium Care reserves the right to discontinue services if necessary to protect the well-being and safety of everyone involved, including:
As we strive to serve you better, we may update these terms from time to time. Updates will be posted on our website, and we encourage you to review these terms periodically. We thank you for your trust in us.
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising from the use of our services will be resolved in the courts of Texas.
We are here to answer any questions or offer further clarification. Please feel free to contact us:
Serenium Care